Having a primary care provider is key to good health. By scheduling an annual physical, patients develop a relationship with their provider. This relationship can help the provider to know a patient’s health history and to determine what is normal – or not normal – regarding one's health. In the event of minor injury (such as a sprain or cut) or acute illness (such as the flu or fever), primary care providers deliver timely and often same-day care, and they can prescribe medication or further treatment. They are also crucial in the management of chronic conditions such as high blood pressure and diabetes. Telehealth visits may be available for established patients when agreed upon with the provider.
Eskenazi Health provides evidence-based primary care through the Eskenazi Health Center system, which has multiple locations throughout Marion County. Eskenazi Health Center is a Federally Qualified Health Center and does not deny services to any individual based on inability to pay; it is open to all. All Eskenazi Health Center locations have a sliding fee scale that bases discounts on family size and income. There is also an optical shop sliding fee schedule.
The Health Resources & Services Administration (HRSA) has awarded Eskenazi Health Center two Community Health Center Quality Recognition (CHQR) Badges for 2025, Advancing Health Information Technology for Quality and High-Value Care. This national recognition emphasizes Eskenazi Health Center’s commitment to delivering excellent, high-quality care at the lowest possible cost to patients. Eskenazi Health Center has also achieved the level of gold status as an Advocacy Center of Excellence (ACE) with the National Association of Community Health Centers (NACHC). ACEs actively partner with NACHC on federal policy issues, as well as with their state primary care association on key local-level policy issues impacting health centers and their patients.
Eskenazi Health Center has been recognized by the National Committee for Quality Assurance (NCQA) with a Patient-Centered Medical Home designation. The NCQA Patient-Centered Medical Home program reflects the input of the American College of Physicians (ACP), American Academy of Family Physicians (AAFP), American Academy of Pediatrics (AAP) and American Osteopathic Association (AOA) and others. It was developed to assess whether clinician practices are functioning as medical homes and recognize them for these efforts. The NCQA Patient-Centered Medical Home standards emphasize the use of systematic, patient-centered, coordinated care that supports access, communication and patient involvement.