Financial Counseling

317.880.0000

At Eskenazi Health, more than 60 financial counselors – including certified application counselors for the Health Insurance Marketplace – are available to help patients determine the method of payment and/or insurance plan that is best for them.

Eskenazi Health financial counselors can complete the following applications:

Federal Marketplace
Indiana Coverage Programs (IHCP)

Hoosier Healthwise
Children's Health Coverage Program (CHIP)
HIP 2.0 Healthy Indiana Plan
Medicaid for the Aged, Blind and Disabled - M.E.D. Works and Behavioral & Primary Health Care Coordination (BPHC)
Medicare Savings Programs
Emergency Services Only
Family Planning
Breast and Cervical Cancer Program (BCCP)

Financial counselors also can give referrals for other payor resources to qualified patients. Counselors are available at Sidney & Lois Eskenazi Hospital, Monday - Friday, 8 a.m. - 6 p.m. Please see individual Eskenazi Health facilities listed in the locations tab below for their hours.

Appointments are currently needed to meet with a financial counselor. Appointments can be made by calling 1.855.202.1053 or scheduled online through Eskenazi Health MyChart. Login to your Eskenazi Health MyChart account or visit the MyChart page to learn more.

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What to Bring to a Financial Counseling Visit

Below is a general list of items patients may need during the application process. For questions about whether a document is necessary for a specific application, please call a financial counselor at 1.855.202.1053. Follow the following prompts: Press #1 for English or #2 for Spanish. Then, press #2 to speak to a financial counselor.

Photo identification
Social Security number or document number for legal immigrants
Employer and income information for every member of your household (information
from pay stubs or W-2 forms)
Policy numbers for any current health insurance plans covering members of your household

For more information, please contact Eskenazi Health Financial Counseling at 1.855.202.1053. If you are trying to reach a financial counselor at an Eskenazi Health Center location, please call the site directly.

This website is NOT for medical emergencies or medical treatment. For medical treatment, please contact your physician’s office by phone or go to the nearest emergency room. For emergencies, please call 911 or go to the nearest emergency room. If this is a mental health emergency, please call 317.880.8485.

I understand that I am voluntarily disclosing the information above to Eskenazi Health to allow them to contact me. The information I have disclosed is not patient protected information and therefore not subject to HIPAA protection.

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