At Eskenazi Health, more than 60 financial counselors – including certified application counselors for the Health Insurance Marketplace – are available to help patients determine the method of payment and/or insurance plan that is best for them.
Eskenazi Health financial counselors can complete the following applications:
- Federal Marketplace
- Indiana Coverage Programs (IHCP)
- Hoosier Healthwise
- Children's Health Coverage Program (CHIP)
- HIP 2.0 Healthy Indiana Plan
- Medicaid for the Aged, Blind and Disabled - M.E.D. Works and Behavioral & Primary Health Care Coordination (BPHC)
- Medicare Savings Programs
- Emergency Services Only
- Family Planning
- Breast and Cervical Cancer Program (BCCP)
Financial counselors also can give referrals for other payor resources to qualified patients. Counselors are available at Sidney & Lois Eskenazi Hospital, Monday - Friday, 8 a.m. - 6 p.m. Please see individual Eskenazi Health facilities listed in the locations tab below for their hours.
Appointments are currently needed to meet with a financial counselor. Appointments can be made by calling 1.855.202.1053 or scheduled online through Eskenazi Health MyChart. Login to your Eskenazi Health MyChart account or visit the MyChart page to learn more. Patients in need of food assistance are encouraged to visit the Food as Medicine page to learn more about available programs including information about SNAP application assistance.
Eskenazi Health would like to remind all patients covered by Medicaid to visit FSSABenefits.IN.gov to report any changes and check eligibility. Beginning in April 2023, eligibility redeterminations will resume, with a plan to return to normal operations within 12 months. Many redeterminations will be done automatically based on information the state has available. However, in some situations, the state of Indiana will need to ask the member for information about themselves and their family, such as current address, employment status and income, age and family size. Patients with questions or concerns about eligibility redeterminations may contact a member of the Eskenazi Health Financial Eligibility Services team by calling 1.855.202.1053 or scheduling an appointment online through Eskenazi Health MyChart. Patients are asked to log into their Eskenazi Health MyChart account to learn more.