Discrimination is against the law. Eskenazi Health complies with applicable federal civil rights laws and does not discriminate on the basis of race, color, national origin, age, disability or sex (including sex characteristics, intersex traits, pregnancy or related conditions, sexual orientation, gender identity, and sex stereotypes). Eskenazi Health does not exclude people or treat them less favorably because of race, color, national origin, age, disability or sex.
Eskenazi Health:
- Provides people with disabilities reasonable modifications and free appropriate auxiliary aids and services to communicate effectively with us, such as:
- Qualified sign language interpreters
- Written information in other formats (large print, audio, accessible electronic formats or other formats)
- Provides free language assistance services to people whose primary language is not English, which may include:
- Qualified interpreters
- Information written in other languages
If you need reasonable modifications, appropriate auxiliary aids and services, or language assistance services, please contact Lisa Garcia, manager of Eskenazi Health Office of Patient Experience, at 317.880.8333.
If you believe that Eskenazi Health has failed to provide these services or discriminated in another way on the basis of race, color, national origin, age, disability or sex, you can file a grievance with: Lisa Garcia, Eskenazi Health Office of Patient Experience, 720 Eskenazi Ave., Indianapolis, IN, 46202, phone: 317.880.8333, fax: 317.880.0519, email: patientexperience@eskenazihealth.edu. You can file a grievance in person or by mail, fax or email. If you need help filing a grievance, Lisa Garcia, manager of Office of Patient Experience and Eskenazi Health’s civil rights coordinator, is available to help you.
You can also file a civil rights complaint with the U.S. Department of Health and Human Services, Office for Civil Rights electronically through the Office for Civil Rights Complaint Portal, available at https://ocrportal.hhs.gov/ocr/portal/lobby.jsf, or by mail or phone at:
U.S. Department of Health and Human Services
200 Independence Ave., SW
Room 509F, HHH Building
Washington, D.C. 20201
1.800.368.1019, 800.537.7697 (TDD)
Complaint forms are available at https://www.hhs.gov/ocr/office/file/index.html.