Taking the Lead: An Inside Look at Eskenazi Health’s Leadership, Amanda Bieber

This blog post is part of a series titled Taking the Lead: An Inside Look at Eskenazi Health's Leadership. Different leaders throughout Eskenazi Health will be featured, giving an inside look at their work roles, backgrounds, passions and even hobbies. We hope you enjoy learning about some of the exceptional leaders Eskenazi Health is proud to employ.

After spending a great deal of time in Colorado and North Dakota, Amanda Bieber returned to her home state of Indiana where she worked at two Indiana health centers in Southern Indiana as a practice manager before arriving at Eskenazi Health more than three years ago, and is now proud to serve as the manager of Eskenazi Health Center Westside and Eskenazi Health Center Barton Annex.

Bieber’s duties include supporting the ancillary and clinical teams at the two Eskenazi Health Center locations she manages. She works to ensure that everyone she oversees and assists has the proper training, tools and support to provide excellent patient care, and she takes great pride in serving as an advocate for the staff and patients.

She attended Colorado Technical University in Colorado Springs, Colo., where she earned bachelor and master’s degrees in business administration with a concentration in health care management.

Bieber was introduced to federally qualified health centers (FQHC) when she was hired as the clinical operations assistant for the vice president of a FQHC in Colorado. In that role, Bieber was able to observe the operations of health care while going to school to obtain her bachelor’s in business administration. Soon after, she was promoted to clinical team manager for four dental clinics where she spread her wings as an administrator in health care.

After moving to Southern Indiana to work for two Indiana health centers for 2½ years, Bieber yearned to return to Indianapolis to be close to her family. Prior to applying for the role at  Eskenazi Health Center, the only thing she knew was that the organization was formally known as Wishard Health Services. She wanted to continue to work for FQHCs, and thus this is where she wanted to be. She believes her work is not just about providing health care services, but always providing dignity, comfort and hope to those that need it the most.

Bieber highly values compassion and kindness and brings those values to each individual she encounters, and she believes everyone has a unique and important story. In dealing with patients, she believes there’s no way to know exactly what all they’ve gone through in their lives, but the simple act of compassion and kindness goes a long way in helping everyone. She believes Eskenazi Health patients can feel that when they walk into the health centers she manages and she hopes it makes them feel welcome. 

Eskenazi Health Center Westside is special to Bieber, and that’s where she believes she’s had the most impact since accepting her current position and she believes it’s come a long way in the short time she’s taken part in leadership efforts there. She believes the entire team at Eskenazi Health Center Westside is truly committed to each other and to the patients they serve, and that obligation shows up every day for everyone to see.

Bieber also strives to make sure her employees feel secure in their jobs. She understands that everyone has a life outside of work and if their home life is not working well, work life probably won’t go well either. She emphasizes to her staff that family comes first and that she will make sure they have the support to take care of things outside of work so they can give 100 percent during their time at Eskenazi Health.

Away from work, Bieber enjoys spending time with family hiking in the spring and summer months, and driving her Jeep with the top down. She’s a Girl Scout and softball mom, who attends St. Simon Apostolic Catholic Church where she is a member of the music ministry and sings in the choir. Born in Indianapolis, Bieber is an elder twin.

Bieber would like to be remembered at Eskenazi Health as someone who was always welcoming and was always willing to help answer a question, or at least point someone in the right direction to get that question addressed. She wants to be thought of as someone who promoted positive growth and a family feel at work. She believes those issues may seem small, but it’s those things that really impact the care her teams provide to their patients. Bieber makes it clear to her team that she will hold them accountable, but they also understand full well that she always has their backs.

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