Financial Counseling - Programs - Eskenazi Health

At Eskenazi Health, more than 60 financial counselors – including certified application counselors for the Health Insurance Marketplace – are available to help patients determine the method of payment and/or insurance plan that is best for them.

Eskenazi Health financial counselors can complete the following applications:

  • Federal Marketplace
  • Indiana Coverage Programs (IHCP)
    • Hoosier Healthwise
    • Children's Health Coverage Program (CHIP)
    • HP 2.0 Healthy Indiana Plan
    • Medicaid for the Aged, Blind and Disabled - M.E.D. Works and Behavioral & Primary Health Care Coordination (BPHC)
    • Medicare Savings Programs
    • Emergency Services Only
    • Family Planning
    • Breast and Cervical Cancer Program (BCCP)

Financial counselors also can give referrals for other payor resources to qualified patients. Counselors are available at the Sidney & Lois Eskenazi Hospital and at Eskenazi Health Center and Eskenazi Health Midtown locations.

  • Documentation
  • Hours
  • Locations
  • Contact Us
What to Bring to a Financial Counseling Visit

Below is a general list of items patients may need during the application process. For questions about whether a document is necessary for a specific application, please call a financial counselor at 1.855.202.1053, choosing prompt #1, then prompt #5.

  • Photo identification
  • Social Security number or document number for legal immigrants
  • Employer and income information for every member of your household (information
    from pay stubs or W-2 forms)
  • Policy numbers for any current health insurance plans covering members of your household

Financial Counseling is available at Eskenazi Hospital
Monday - Friday, 8 a.m. - 6 p.m.

Please see individual Eskenazi Health Center and Midtown Mental Health locations for their hours. 

For more information, please contact Eskenazi Health Financial Counseling at 1.855.202.1053. If you are trying to reach a financial counselor at an Eskenazi Health Center location, please call the site directly.


This website is NOT for medical emergencies or medical treatment. For medical treatment, please contact your physician’s office by phone or go to the nearest emergency room. For emergencies, please call 911 or go to the nearest emergency room. If this is a mental health emergency, please call 317.880.8485.

I understand that I am voluntarily disclosing the information above to Eskenazi Health to allow them to contact me. The information I have disclosed is not patient protected information and therefore not subject to HIPAA protection.