Office of Patient Experience

holding handsIf you ever have questions or concerns about your visit to Wishard that cannot be resolved promptly by the staff assisting you, please feel free to contact a member of the Office of Patient Experience by calling 317.630.6676. Office of Patient Experience staff members are available Monday through Friday from 8 a.m. – 5 p.m. After hours, please inform the charge nurse of your nursing unit or clinic of any concerns needing immediate attention.

Contact Us
If you have questions, comments or concerns that cannot be promptly resolved by staff members, please contact the Office of Patient Experience Monday through Friday from 8 a.m. – 5 p.m. at 317.630.6676 or email Crissy Lough

Wishard Health Services is accredited by The Joint Commission and licensed by the Indiana State Department of Health.

Please be advised that if you have any unaddressed concerns about patient care and/or safety in our organization, you have the right to report your concerns without fear of retaliation to The Joint Commission or to the ISDH.

Please include your name, address, and phone number when writing or emailing.
You may send written complaints to:

Indiana State Department of Health
Division of Long Term Care
2 North Meridian Street, 4B
Indianapolis, IN 46204
Or email complaints to

Tollfree number for complaint reporting:  1-800-246-8909

The Joint Commission Contact Information:
Phone: 1-800-994-6610
Fax: (630) 792-5636
Mail: Office of Quality Monitoring
        The Joint Commission
        One Renaissance Blvd.
        Oakbrook Terrace, IL  60181